Smart Gallery are totally committed to protecting the privacy of our site visitors and customers. The Smart Gallery team members are customers themselves of other Internet sites and fully appreciate and respect the importance of privacy on the Internet. We will not disclose information about our customers to third parties except where it is a necessary part of providing a service to you – e.g. arranging for a product to be sent to you.

Your Consent

We will not rent or sell your name, address, e-mail address or any other personal information to any third party without your permission. If you have purchased from our store, subscribed to one of our newsletters and entered any of our competitions, or advised us of your e-mail address, postal address & telephone number we may occasionally update you on news and special offers via e-mail, post & telephone. At no time will your card details be shared at all.

Communication & Marketing

By becoming a member of Smart Gallery and providing Smart Gallery with your email, postal address, telephone number you consent to receive communication from us about our latest products and special offers (our emails refer to your Smart Gallery membership and the products & services we offer), which we think may be of interest to you. The information may also be used to notify you of products and services of third parties, which may be of interest to you.

Opting out of Communication

All Smart Gallery members have the option to opt-out of receiving marketing communications from us and/or selected third parties – this option can be selected when signing up for a Smart Gallery account. If you do not wish to receive marketing (emails, postal, telephone) from us and/or selected third parties we recommend you opt-out by contacting us with the methods of communication that you wish to opt out of. Alternatively, when you receive an e-mail you can use the unsubscribe feature at the bottom of the e-mail.

Site Statistics

We may compile aggregate information about areas of our website that are visited most frequently. A cookie is used which enables Smart Gallery to gain information about areas of our website that are visited most frequently. This traffic information can be used to enhance the content of our website and make your use of it easier. We do not track which pages you looked at while visiting our website. If you wish to reject our cookie, you can configure your browser to do so.

Checking your details

If you wish to verify the details you have submitted to Smart Gallery you may do so by contacting us via the e-mail address, telephone number or address. Our security procedures mean that we may request proof of identity before we reveal information. This proof of identity will take the form of your e-mail address and password submitted upon registration. We would strongly recommend that you do not use the browser’s password memory function as that would permit other people using your terminal to access your personal information – write it down and keep it somewhere safe.

What are Cookies?

A cookie is a small information file that is sent to your computer and is stored on your hard drive. If you have registered with us then your computer will store an identifying cookie which will save you time each time you re-visit Smart Gallery, by remembering your email address for you. You can change the settings on your browser to prevent cookies being stored on your computer without your explicit consent.

Contacting us

We are always pleased to hear from our customers. We are always grateful for any time you spend providing us with the knowledge we need to ensure our customers are completely satisfied – we want you to return to the site and to recommend us to your friends and family. If you have any questions or feedback about this statement please do not hesitate to contact a customer service member of the Smart Gallery team, who will be delighted to answer any questions you may have.